Changing your Lender on your Home Insurance:

  • Are you a Lender needing a Name or Bank Change on a Client Policy?
  • A Consumer attempting to figure out how to get an Insurance Policy to properly list your bank on a home insurance policy?

Good News, assuming that Marindependent Insurance Services is the agent of record, We would be more than happy to assist you. Below is our process in addition general information on the change of mortgage clause procedure:

Background on the Mortgage Clause on a Homeowners Insurance Policy:

If you have a mortgage, the lender is listed on your home insurance policy under what is known as the Mortgage Clause.

According to Investopedia, a Mortgage Clause is “a clause in a property insurance policy which states that the property insurance company will pay out any claims to both the mortgagor (mortgage holder) and the mortgagee (mortgage lender). ” Basically it lists the mortgage company on the insurance policy. ” Mortgagee clauses essentially serve the purpose of making sure that the parties who give mortgage loans will not suffer major losses if something happens to the property that the mortgage is for. “

This sounds simple and it is, until you go to buy a house or refinance a house. This can also happen even when your mortgage policy starts getting serviced by a different company. An entire industry, unbeknownst to most consumers exists to solve the issue of the proper mortgage company being listed on your home policy.

How to Change the Mortgage Company Listed in a Homeowners Insurance Policy:

Most consumers will first become aware of this problem either when they go to buy a house, refinance, or they receive a letter. Sometimes the letter from the lender is somewhat aggressive.

In order to solve the process – you begin by engaging your mortgage people who will contact either your insurer or your agent. Sometimes it can be helpful to supply your mortgage person with the name of your insurance agent.

If you receive a letter send it to your insurance agent, or insurer via fax or email. Sometimes you can even just snap a photo of it with your smart phone camera.

NOTE: Mortgage Companies dislike emailing any information. Therefore they have a tendency to only want to use fax machines.

How to Request a Lender Change with Marindependent Insurance Services if you are a bank and when we are the agent of record?

Simple, send us an email or a fax. Knowing that most mortgage companies refuse to use email, fax it direct to us at: 415-324-4184. You may of course also Mail the information to us at PO Box 585 Mill Valley, CA 94941.

Please DO NOT call us and leave us a voicemail requesting that we call you back. Especially if it is a call center and you only leave us a reference number. However, If you have a direct phone line, you are welcome to leave a message.

All Mortgage Change Requests Should Include the Following Information:

  • Legal Bank Name
  • Bank Address
  • Loan Number
  • Bank Fax Number
  • Bank Phone Number
  • Placement of the Note (Primary, Secondary)
  • Type of Note
  • Any specifics as it relates to other notes (Remove, Update)
  • Consumer Authorization

Skipping any of these items can delay processing of your request.

A Quick Recap of How to Process a Loan Request with Marindependent Insurance Services LLC:

  • Send Us a Fax ( 415-324-4184)
  • Include all necessary information
  • Do not leave us a silly phone message

Mortgage Contact Information for Marindependent Insurance Services LLC:

  • Fax: 415-324-4184
  • Email:
  • Mail: PO Box 585 Mill Valley, CA 94942

Are you a Consumer Frustrated by your Agency or Your Mortgage Company:

If you have grown frustrated by the insurance loan process, you you are not alone. I am not happy by the process either. If you feel that your insurance agent is not servicing and assisting you, feel free to give us a call and ask for a free quote. We also accept, in certain situations Broker or Record Transfers from other insurance agents with certain insurers. Marindependent returns consumer phone calls and we process loan change request forms when they are presented properly.

Notes on Changing of the Lender:

This article primarily deals with refinancing of loans and not new home purchases. That process is also extremely difficult, although it is somewhat understandable. That process we will blog about at another time.